Natalia Gilewicz, Chris Kular
Abstract
In an effort to respond to consumer demands for more sustainable products, the packaging industry is constantly updating what constitutes a sustainable package. One of the fastest growing segments of consumer packaging is the bottled water industry. This area of packaging is under heavy scrutiny from the public in North America - especially in areas where water is safe to drink from the tap. Part of the problem is that consumers do not have enough information to make sustainable choices. This research investigated the package from a consumer perspective. A sample of bottles was subjected to a visual inspection and content analysis of environmental information on the package and the corresponding company website. Environmental claims were gathered and categorized using a typology developed by Carlson (1993). The results revealed physical characteristics that are identifiable to consumers (such as package weight or size of label). Further, it was found that very few packages carried any sustainable messages on the bottle but where they did, claims were supported with further information on the website. Lastly, the bottles that contained data on the package did not have the physical characteristics of a sustainable package. Thus, not only does the water bottle industry need to provide consumers with more information, package characteristics need to better showcase sustainability. This in turn will help consumers make educated and sustainable choices.
Keywords: Bottled water, Packaging, Sustainability
Contact:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
PRESENTATION (PDF)

